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Keeping the Customer Satisfied

Date Wed 14 May 2008 Tags enterprise / IT / project planning

Here's some reference information on the "Cone of Uncertainty". JB says that Steve McConnell popularized it. There's an orphaned wikipedia article , a note on Construx.com's site, an article in the IEEE Digital Library, and an image on Microsoft's china site.

It's crap. Why do we use it? Because it …

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