Problems, problems, problems

Centuries ago -- it seems -- Jim Coplien facilitated a session for us at ChiliPLoP . Eventually, I figured out that patterns are a solution to a problem in a context which resolves various alternative forces, and has some understood consequences. Context - Problem - Forces - Solution - Consequences.

In this month's CACM, the article on …

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KTLO Management

We wind up in this situation from time to time.

Customer:
[X] is broken, what will it cost to fix it?
Us:
Depends, but put $$$ in your budget.
Customer:
I can't afford $$$, I can barely afford to Keep The Lights On™!

At this point, the conversation is usually over. There …

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