Notable Failure of Use Cases - Part 4

I recently reviewed some end user-authored use cases, and they -- of course -- reflect the way people actually work. The computer system was largely incidental to what they did.

Each use case listed half a dozen actors, had a dozen or more steps, and involved many off-line interactions among the actors …

more ...



Rat-holes of Lost Time

Much of software development is best described as "problem-solving". Much of the rest, BTW, is knowledge capture.

When we look at the time spent on problem solving we can see four potential outcomes.

  1. Time is spent producing a viable solution to the actual problem.
  2. Time is spent producing a non-solution …
more ...

Don't Pave the Cowpaths

In it, Bruce Silver recollects process reengineering gurus who warned "Don't pave the cowpaths!". Presumably because the cow path was a random walk all over the pasture land, and wasn't the most efficient course.

However, anyone who was watched cows at work will tell you that the cow path is …

more ...

Stating the Problem

In principle, stating a problem is a trivial exercise: someone can't do something. It can be made wonderfully complex, however. The root cause of the complexity could be a fundamental unwillingness to state the problem without including technology hints like "database" or "hierarchy" or "project management" or "change control".

Context …

more ...

Tabular Results

The "correct" answer is to fully normalize the design and get away from a mixed bag of columns and nulls. The MESS is bad from every perspective, except query performance. A semi-normalized design that separates the STATE CHANGES from the ESSENTIAL DEFINITION is an optimal design in many respects.

Here …

more ...